Terms and Conditions of Booking:
- All bookings require a $200 bond, regardless of length of stay. Bond will be fully refunded after verification by our cleaner.
- We reserve the right to vary accommodation rates and minimum stay period may be subject to change.
- A cleaning fee has been included in the cost of your accommodation. We would ask that you please leave the premises as you find them otherwise an additional minimum $100 cleaning fee will be charged.
- If you wish to vary or cancel your Booking, please contact us immediately on 0413 965 323
Your deposit is non-refundable in the event of a cancellation.
If you have paid more than the $200 deposit or paid in full, and cancel your booking within 14 days of your confirmed check-in date, you will be refunded your payment less the amount of $200 deposit if we are able to re-book the accommodation. This refund will be at the discretion of the owner.
Your privacy:
I respect your right to privacy and this policy sets out how I collect and treat your personal information. ‘Personal Information’ is information I hold which is identifiable as being about you.
What personal information
I may collect the following types of personal information from you:
- name
- email address
- address
- phone number
- information about the services you have ordered
- information from inquiries you have made
- communications between us
How I collect your personal information
I collect personal information from you in a variety of ways, including: when you interact with me electronically or in person; when you access my website; and when I provide our services to you.
Use of your personal information
I use your information to provide our service to you. I also use it to improve my service and to notify you of opportunities that I think you might be interested in.
I do not provide your information to third parties, except that I may provide your information to our business partners who assist me in the provision of our services to you.
Security of your personal information
I take reasonable steps to protect your personal information. However I am not liable for any unauthorised access to this information.
Access to your personal information
You can access and update your personal information by contacting me.
Complaints about privacy
If you have any complaints about my privacy practices, please feel free to send in details of your complaints to me. I take complaints very seriously and will respond shortly after receiving written notice of your complaint.
Website
When you visit the site, I may collect certain information such as browser type, operating system, website pages visited immediately before coming to my site, etc. This information is used in an aggregated manner to analyse how people use my site, such that I can improve my service.
Cookies
As is very common for companies, I use cookies on my website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. I use cookies to improve the experience of people using the website.
Third party sites
My site has links to other websites not owned or controlled by me. I am not responsible for these sites or the consequences of you going on to those sites.
Changes to Policies
Please be aware that I may change this Privacy Policy in the future. The revised versions will be uploaded to my website, so please check back from time to time.